Ray Advertising is searching for a driven and articulate Quality Control Intern– U.S. Call Auditing (Night Shift) to join our team in a REMOTE/ WORK FROM HOME opportunity.
This position involves Night Shift from Monday to Saturday, 6 PM to 3 AM BD time.
About Us
Ray Advertising is a U.S.- centric performance marketing and lead generation company specializing in affiliate marketing, pay-per-call, and lead generation. We connect high-intent U.S. customers with businesses across multiple industries including insurance, home services, finance, legal, and more. To maintain our reputation for quality and compliance, we are expanding opportunities for young professionals through structured internships in our QA/QC team.
Position Summary
Are you a fresh graduate or final-year student looking to prove yourself? Join Ray Advertising as a Quality Control Agent Intern and Prove Your Worth, Be Ray Advertising’s Pride!
In this role, you’ll gain hands-on experience auditing U.S. consumer calls across industries like insurance, finance, legal, and home services. You’ll be trained to spot valid, invalid, coached, or fraudulent calls while sharpening your English listening skills, learning U.S. cultural communication styles, and mastering compliance & QA processes.
This is a big opportunity to gain valuable experience and make your mark with Ray Advertising!
Required Qualifications
Eligibility:
- Fresh graduates are highly encouraged to apply.
- Final year students who require internships for graduation are also encouraged to apply.
- The salary for the QC intern role is fixed at 5,000 BDT per month. Applicants expecting more than this amount will not be shortlisted.
Key Responsibilities
- Audit Inbound Calls: Listen to recorded U.S. consumer calls and classify them as valid, invalid, coached, or fraudulent.
- Apply Campaign Guidelines: Review each call against client criteria such as eligibility, compliance, and product relevance.
- Detect Coaching & Fraud: Use analytical and listening skills to recognize signs of misrepresentation or fraud.
- Log and Document Results: Record findings in Google Sheets or QA dashboards with clarity and accuracy.
- Learn U.S. Communication Norms: Develop familiarity with American customer service culture, tone, and language cues.
- Support the QA Team: Collaborate with supervisors and contribute to maintaining high-quality standards.